Frequently asked questions
What makes CHIKUU cases glow in the dark?
CHIKUU cases feature a unique luminous quicksand core that glows after being exposed to light. This flowing, liquid effect creates a captivating look that shifts with movement—making your phone stand out both day and night.
How does the glow work, and how long does it last?
The glow is activated by light—sunlight or artificial light works great. After charging, the glow can last several hours in the dark. The intensity and duration depend on how long the case is exposed to light. For the best results, “recharge” it regularly.
Do CHIKUU AirPods cases protect my device?
Absolutely. While CHIKUU cases look stylish, they’re also built for protection. Made with durable TPU, they guard your AirPods case against scratches, bumps, and everyday drops. The snug fit helps prevent dust and dirt from getting inside.
What if my AirPods case arrives damaged?
If your order arrives damaged, we’re here to help. Contact our support team within 7 days of receiving your order. Include your order number and a photo of the damage so we can assist you with a replacement or refund.
Can I return or exchange my AirPods case?
Yes, you can return or exchange your CHIKUU case within 14 days of receiving it, as long as it’s unused and in its original packaging. For more info, check our Returns & Exchanges page.